Vienna, VA, is becoming an increasingly attractive option for movers everywhere. With that many people, some unscrupulous companies may find the temptation to cut corners or offer subpar services, tricking you out of your deserved service and upsetting the market. Your items may break, or never get there at all; the movers may be late or impolite – any number of things could happen. That’s why we’ve devised the top 5 questions you should ask of any moving company, before moving to Vienna, VA, to make sure you’re making the right call.
Question 1 – Operational details
Here goes everything from insurance status, to time in the field, certificates, liability coverage licensing and employed standards. Any respectable company should have no trouble providing proof of its ability to perform its job well, and if there’s pushback – beware. All moving companies in Vienna are required to either have a fixed tariff or a property carrier permit from DMV. That depends entirely on the length of the move, and if it lasts fewer or more than 30 miles. You can also inquire about your chosen movers’ licensing situation at your Department of Motor Vehicles’ institution.
Question 2 – What goes into the final price
Some companies like to entice customers with fantastic estimates, that are substantially increased on the moving day since the assessments weren’t binding. Others prefer raking in their profit by abusing fees hidden deep in the contract. The best way to figure it out is to look at the specific factors that go into your final cost and get the company to make a binding estimate. Browsing the reviews also helps a lot to gain insight into what the average experience is like – look at common threads between individual negative reviews to pinpoint flaws in the company. Make sure to have all the details to make an informed decision on what the final cost will be – this will help you choose the best option among all the moving companies in Vienna.
Question 3 – Cover your bases
Consider the worst-case scenarios and ask – it’s better to be prepared from the beginning than deal with unpleasant surprises. Common issues can be coverage area of the insurance, cancellation and deposit policy, their way of handling damage and loss claims, as well as due delivery dates. Receiving an official stance on the matter from the company means you know the risks you’re taking by signing up with your movers. Even though such accidents are unlikely to happen, it’s best to choose the moving company in Vienna, VA that you won’t regret picking.
Question 4 – Logistics
Make sure to have a proper understanding of what will happen during your move. That includes having a well-established agreed-upon time of pickup, the approximate duration of the trip, delivery and finish point. It also means knowing how to contact the moving company representative and your movers during the move, as well as knowing whether the company employs subcontractors. It’s not rare for local movers in northern VA to work together to perform certain moves, depending on type and difficulty. As a customer, however, you have the right to know about it. One final thing to take into consideration when planning the logistics is the type of payment you have available should coincide with what the company uses. A move will typically cost you a lot of money, and while you may be inclined to use your credit card, some movers don’t accept credit cards or even checks.
Question 5 – Additional services
Your Virginia movers will vary a lot in terms of service offered. Some cover the entire process of the move, and some only care about moving your items from point A to point B, everything else is billed as extra. To prevent any misunderstandings, and to ensure you’re getting your full required service, ask for any additional services that you may want to incorporate into your deal. Things like packing and unpacking, loading and unloading, disassembly and reassembly are all critical to hash out beforehand. That’s important since some moving companies encourage you to perform your packing, while others’ insurance explicitly prohibits it.
Good luck moving, we’re rooting for you!